Club member Julie Sherman shares her impressions after trying Divvy for the first time.
I finally
tried the new Chicago Bike Share Divvy program yesterday to mixed thoughts.
While I am very excited this program exists and think it is brilliant, I have
not used it to date because the 99% of the time I need a bike, I am already on
one of my own.
For those
who have been living on planet Xeron and do not know about Divvy, it is a bike
rental program open to anyone. If you are a member ($75.00 annual fee - not
transferable to other cities that have a Divvy-type program) or a single day
user ($7.00 for a 24 hour pass), the idea is that you rent a bike to use for a
singular 30 minute period. You can re-dock the bike at any station within those
30 minutes and then recheck out another bike in less than one minute without
incurring additional fees and restarting the clock. If you keep the bike out
for more than 30 minutes, you will be charged a per minute overage fee. There
is no limit to how many times you can ride, re-dock and check out another bike.
If I was
working closer to areas where there were Divvys rather than Evanston, I could
see myself using the bike program all the time. Because rain
was in the forecast, I decided to Divvy it rather than ride my own
bike down to Daley Plaza. After swiping my credit card for the $7.00 one day
fee, and following the online instructions and safety notices, I received a one-time
use code to release a bike from the station. The system uses the Divvy symbol >> to
progress at the kiosk instead of the word “Next”.
Note that you
only have 5 minutes to remove a bike, so don’t dither around. At the bottom of each kiosk there is a place to receive a copy of this one time code, however because I did run into one machine that was out of paper you should memorize the code.
Select a bike, any bike, and enter the 5 digit code into the bike stand to release the
bike. It took me a few tries to get the bike out of the stand, you really have
to pull up in the back and angle the front wheel down and out to release. Once
you adjust the seat for your height, the
seat tube is clearly numbered to help you set up any future rides, you are
ready to roll.
The first
thing I noticed was how much more narrow the handlebars were over what I am
used to. The bikes are 3-speed with narrow shifting on the right hand side. The
shifting was counter to what I am used to with my mountain bike, I kept
shifting into gear 1 instead of 3.
I liked that
the bikes flash in front and back while in motion, it’s a nice little extra
safety measure.
When you
dock the bike back at any open spot at any station, do make sure to stay until
you get the yellow then green light. It also took me a few tries each time to
get the front wheel just “so” into the docking station. If you walk away from
an improperly docked bike, you could be in for some shocking overage charges on
your credit card.
After my
ride in I returned hours later to get another bike. I keyed in that initial
code I received when I first signed up in the morning. After repeatedly getting
a red light, I called Divvy to find out why my code was not working, I mean
it’s an all day code right? Wrong! Using the same credit card as I used initially
at the Kiosk I selected Get New Code. D’oh, that was item 4 on the instruction
panel that I read in the morning.
A new code
is issued without charging your credit card. Use that code to get a new bike.
Because at this point I had accumulated a lot of packages, not all of which fit
into my backpack (recommended for Divvy riding), I first got them onto the bike
using the bungee cord to sort of secure them. My biggest gripe I would have to
say, which is not a huge deal, is that there are no baskets or racks on the
bike. There is an open space in the front to secure things with a thick bungee
cord. I found that my packages slipped a bit as I rode and one package was a
tad too wide, so it went on the handle bars where it hit my knee a few times
while riding.
Thoughts?
Well it’s still a great program. I would recommend using a back pack to carry
items, as the front carrier is very limited. There are some free apps (i.e. CycleFinder or Chi Bike) to not only find a Divvy station but to set a timer to
help keep you within the 30 minute single use time limit. Stations are popping
up all over the place, so there is bound to be one in the city near you in the
future. A one day pass breaks even at
about 3 separate CTA trips. Overall, I’m happy it’s here and would love to see
more cities implement the program.
-
Julie Sherman